FMCSA Moving Document
Download the FMCSA “Your Rights and Responsibilities When You Move” booklet and review important information before planning an interstate move.
This booklet helps customers understand important federal moving information before hiring an interstate mover.
Download the Booklet
The FMCSA “Your Rights and Responsibilities When You Move” booklet explains key information customers should understand before an interstate move, including written estimates, mover registration, required documents, valuation options, claims, and dispute resolution.
This document is furnished by movers as required by federal law. It helps customers understand what to expect from a household goods mover or broker and what responsibilities customers have before, during, and after an interstate move.
Before booking a long distance or interstate move, download the PDF, review the important sections, and keep a copy with your moving records.
What the Booklet Covers
The booklet is not a sales page. It is a consumer information document that helps you understand the moving process before signing paperwork.
The booklet explains how FMCSA regulations protect consumers of interstate moves and define the rights and responsibilities of customers and household goods movers.
It explains the difference between a household goods mover and a broker, and why customers should understand who is arranging and who is transporting the shipment.
Customers are responsible for reading moving documents, being available at pickup and delivery, reporting changes, making payment, and filing claims when needed.
The booklet explains binding estimates, non-binding estimates, written estimate requirements, and why customers should never sign blank or incomplete estimate documents.
It explains mover liability, full value protection, released value protection, third-party insurance, loss and damage claims, and delay claim handling.
The document explains important paperwork such as the order for service, inventory, bill of lading, freight bill, weight tickets, and collection of charges.
Before You Sign
For interstate moves, paperwork matters. Review each document before signing and keep copies for your records.
Your estimate should be in writing. It should describe the shipment, services, charges, and liability options. Do not rely only on a verbal quote for an interstate move.
The order for service confirms requested services, pickup and delivery timing, charges, payment terms, and important shipment details.
The inventory records the items being moved and their condition before transport. Review it before signing and note disagreements clearly.
The bill of lading is the contract between you and the mover. Read it before accepting it and keep your copy until delivery, payment, and any claims are complete.
The booklet clearly warns customers not to sign blank or incomplete moving documents. If a document is missing important details, ask questions before signing.
Interstate Moving Guidance
Use this section as a plain-English summary, then download and read the full FMCSA booklet for complete details.
Understand whether you are working with a mover or broker. A broker arranges transportation; a mover transports the household goods.
Keep written copies of your estimate, order for service, bill of lading, inventory, payment records, and any move-related communication.
Review valuation options before moving day. Full value protection and released value protection are not the same thing.
You or your representative should be available at pickup and delivery so documents, condition notes, and inventory can be reviewed properly.
If your move date, inventory, destination, access, or service needs change, notify the mover promptly before the move.
If loss, damage, or delay occurs, follow the claim process in writing and keep copies of all related documents and photos.
PDF Preview
This is the cover preview of the FMCSA booklet. Download the full PDF to read every section.
Long Distance Moving Help
Review your rights and responsibilities first. Then contact Pro Movers Inc. for help planning your moving details, timing, service scope, and long distance relocation needs.
Share your pickup location, delivery location, move size, move date, and service needs so our team can review your request.
Service Areas
Pro Movers Inc. serves Orange County first, along with Los Angeles, Riverside, San Bernardino, and San Diego service areas.
Our core service areas include Orange County, Los Angeles County, Riverside County, San Bernardino County, and San Diego County.
Common service areas include Irvine, Newport Beach, Costa Mesa, Huntington Beach, Anaheim, Santa Ana, Tustin, Mission Viejo, Laguna Niguel, Lake Forest, Fullerton, Orange, Yorba Linda, San Clemente, Dana Point, Los Angeles, Long Beach, Riverside, Corona, San Bernardino, Rancho Cucamonga, Oceanside, Carlsbad, and San Diego.
FAQ
Here are common questions about the FMCSA “Your Rights and Responsibilities When You Move” booklet.
It is an FMCSA consumer booklet explaining important rights, responsibilities, documents, estimates, liability options, claims, and dispute information for interstate household goods moves.
Anyone planning an interstate move should review it before signing moving documents or confirming a mover.
The FMCSA booklet focuses on interstate moves. Some guidance is still useful for local moves, but local moves may follow different state or local rules.
Moving paperwork confirms services, dates, charges, inventory, valuation, and the contract between customer and mover. Keep copies until the move is fully complete.
No. Do not sign blank or incomplete documents. Review the information first and ask questions if anything is missing or unclear.
Use the download buttons on this page to open or download the full “Your Rights and Responsibilities When You Move” PDF.
Ready to Move?
Download the FMCSA document, review your moving paperwork, and contact Pro Movers Inc. when you are ready to discuss your moving needs.
